
These phone companies are all a scam!They are such money grabbers,and will try to suck every penny out of anyone who signs a contract with them. They do not give respect or any care in the world to their customers. They make so much money and know they are a big and popular business that they dont care if they lose a couple of customers. They have proven to me that they do not value their VIP members. We pay a lot of money to Rogers a month. We have internet, cable, cell phones with them. About half a year ago now, we had cancelled our internet rocket stick we had with them, as we found out they had changed our contract from a 2 year to a 3 year term! They would not do anything for us about this,even though we had the original signed contract that stated it was a 2 year. We had even faxed it to them! So,we just get this huge bill,of almost $700!And so confused what it was for.So,Mike called Rogers,and turned out,it was a cancellation fee from the rocket stick!This we find is so wrong,as they had broke the contract,and they just found out what happened and they made an error,but thats not our fault,and it is too late now to tell us it's an error.As they had broken the contract,they made an illegal change to it,which had given us the right to cancel,and should not have been expected to be charged for it!So all Mike got out of arguing with them,is that they lowered it by $200.
This just couldnt have happened at a worse time.. when we are looking to move by September 1st... We can't afford paying a charge that is completely insane.
I wish I could get this out in the public, and put a bad name on ROGERS. People these days cannot afford to pay such amounts! They clearly do not care how this effects families.
I really do not feel comfortable being a Rogers customer,and cannot wait for my contracts with them to be done. I would never go back to this company.
Not sure what we can do about this.. we would like to take it to court. If I had the money,I would totally take them to court,no matter how much it costs,just to prove them wrong and make them look like fools.
Have you had bad experience with Rogers,Bell or Telus? We seemed to have bad luck with ROGERS AND TELUS!
F*** YOU ROGERS.
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